Affected by the Coronavirus? We're here to help

Updated 18/08/2021, 9:00am

Here we go again New Zealand! We hope you’re all keeping safe & well. With all of NZ going into level 4 & under guidance from the NZ Government, we thought we’d reassure you that as an essential service, we’re still available and ready to help.

If you need some help from our friendly 100% NZ-based customer care team, you can call us, email us, or message us on social media. If the wait times are longer than usual, please be kind when you speak to us; we promise to do the same back to you & we’ll be navigating level 4 at home just like you too!

As always, the safety of our people & customers is our no1 priority. Please sing out here if you need a friendly helping hand or if you have any questions! We’ll be updating this page regularly with any important information we need to share.

Stay safe & take care